Shipping & Delivery | Barneys Salon Supplies
Barneys Salon Supplies has a shipping option to suit you
SAME DAY SHIPPINGAll orders received before 1:00pm will be shipped the same day, except on weekends and public holidays.
At Barneys Salon Supplies we continually work to improve our service levels to ensure we maintain the highest industry standards. One of our highest priorities is to ship all orders as quickly as possible. We understand the importance for your business to have product when you need it and the frustration when orders are late. We monitor our freight provider daily, receiving reports regarding all consignments and follow up any delays as soon as we have been informed.
Orders over $150
FREE shipping to ALL Capital Cities and most other locations around Australia*
We strive to minimise shipping costs for all of our customers, for orders over $150 Barneys Salon Supplies will provide FREE shipping to *ALL Capital Cities and most other locations around Australia, or heavily subsidise costs to some far off regional and remote locations. Large, Bulky and Heavy items may incur a shipping charge, these items are identified in the online shopping product gallery.
Shipping charges vary enormously depending on location and the size and weight of the items shipped. In an effort to retain our highly competitive prices and quality products, we will continue to heavily subsidise shipping costs but will need to pass on some costs to some regional and remote areas.
Please refer to the chart below to determine if shipping charges apply to your location. Locations in Zone 1 include all capital cities and many regional locations, shipping is free for orders over $150. Locations in Zones 2, 3 and 4 will incur a shipping fee.
VIEW OUR SHIPPING ZONES BY REGION CHART HERE
Orders Under $150
For orders under $150 there is a flat rate shipping charge of $20, unfortunately we are unable to absorb all of the packing and shipping costs. Large, Bulky and Heavy items may also incur a shipping charge, these items are identified in the online shopping product gallery.
We understand that sometimes products run out quicker than anticipated or you may need a product for a client booking urgently. Therefore, we have introduced PRIORITY SHIPPING to provide the quickest possible delivery. This service is Not available for Dangerous, Large, Bulky and Heavy Items.
Please contact Barneys by phone: 1800 958 260 or email us to arrange a quotation and estimated number of days for shipping to your location.
Orders must be received prior to 12:00pm for PRIORITY SHIPPING and same day dispatch.
Re-delivery & Authority to Leave
Shipping services are provided by Toll IPEC for most orders, unfortunately we are not able to ship to Australia Post boxes or Locked Bags or Lockers. It is strongly advised that goods are shipped to a business address where a signature can be provided. If Toll are unable to deliver and are required to return for a re-delivery, Toll will charge $25, this charge will be passed on to the customer.
If selecting ATL (Authority to leave) you do so at your own risk. Barneys Salon Supplies cannot take responsibility for any goods that then go missing. We strongly suggest that you seek an alternative delivery address where a signature can be provided.
Tracking your order
Toll will email a Tracking number for all consignments, using this link you can easily Track the progress of your order.
Should you require any assistance in Tracking your delivery please call our toll free number 1800 958 260 one of our friendly team will assist.
How long will my delivery take?
Shipping all orders immediately is our highest priority, our aim is to ship orders received before 1:00pm, Monday to Friday, on the same day. (not including weekends & public holidays). Should we experience any reason to delay your order we will contact you to advise of the delay.
Please refer to the list below for estimated shipping times to your location, please not that these shipping times are based on the dispatch date, not order date.
Estimated shipping days may vary for Large, Bulky and Heavy items, and during high traffic periods such as pre-Christmas.
CLICK HERE FOR ESTIMATED SHIPPING TIMES