Overall, how satisfied are you with Barneys' product range? *

How often are the products you need unavailable when placing an order? *

Are there any products or brands you would like Barneys to stock?

If you haven't purchased the Barneys Professional Wax range, what is the main reason? *

Overall, how satisfied are you with the service you receive from Barneys? *

Please rate your Barneys experience. *	Poor	Fair	Good	Very Good	Excellent
Website experience	155891-matrix-2-0-0	155891-matrix-2-0-1	155891-matrix-2-0-2	155891-matrix-2-0-3	155891-matrix-2-0-4
Product availability	155891-matrix-2-1-0	155891-matrix-2-1-1	155891-matrix-2-1-2	155891-matrix-2-1-3	155891-matrix-2-1-4
Delivery speed	155891-matrix-2-2-0	155891-matrix-2-2-1	155891-matrix-2-2-2	155891-matrix-2-2-3	155891-matrix-2-2-4
Customer service	155891-matrix-2-3-0	155891-matrix-2-3-1	155891-matrix-2-3-2	155891-matrix-2-3-3	155891-matrix-2-3-4
Product knowledge	155891-matrix-2-4-0	155891-matrix-2-4-1	155891-matrix-2-4-2	155891-matrix-2-4-3	155891-matrix-2-4-4
Ease of ordering	155891-matrix-2-5-0	155891-matrix-2-5-1	155891-matrix-2-5-2	155891-matrix-2-5-3	155891-matrix-2-5-4

Have you experienced an issue with an order or delivery within the past 12 months? *

Was your issue resolved to your satisfaction? *

Please tell us about your experience.

What could Barneys do to earn more of your business?

Thank you for your insight!

Thank you for your insight!

Customer Experience Survey